Don't be Scammed! Make sure the battery is truly NEW.I tend to be outspoken when something just rubs me wrong. I get to a point where I can't keep my mouth shut and feel obligated to share the irritating news as well as the little known truth that makes the story so disturbing. This particular annoyance involves the 12V 35Ah battery. We sell bunches of these mainly to elderly people installing them into their mobility scooters. It is a very popular battery and it fits 60-75% of most scooters (our version is by Universal Power Group; SKU number is UB12350. There are many good brands to choose from besides ours).Here is the rub that got me angry. I discovered that certain companies (that sell heavily on Amazon) offer these batteries at steeply discounted prices. In-and-of-itself, that is not the issue. The fact is, these example UB12350 batteries are often several years old and were sold to these companies at steeply discounted prices to be marked as "old, sulfated, reconditioned, and in as is" condition. The real problem then rears its ugly head: these companies turn around and list them on Amazon as "new" batteries alongside others that truly have new batteries.
You see Amazon attracts a lot of visitors. To be competitive the legitimate companies are forced to sell on Amazon and lower their prices to break-even levels. Amazon charges a fee of between 8-15%, depending on the category the battery is listed in, to merchants selling on their site. The fraudulent companies still make their profit margin while the honest guy spins circles. Who cares right, it is only the honest merchant that is getting screwed...right?
On the contrary. The consumer buying the example UB12350 battery is also getting screwed. They think they got a great deal, only to find out 3 -12 months down the road their "new" 12V 35Ah battery won't hold a charge. They then learn the battery was "reconditioned" and not valid for a warranty. Let's paint the picture differently, my 90 year grandmother living on social security is now stranded because her batteries died. She has to navigate the foreign and scary world wide web in search of new batteries. Once she leverages her credit card to buy them, she still has to remain stranded for several days before they arrive. These batteries weigh 50lbs and the grandchildren do not live nearby so she is forced to hire a technician to lift and replace the batteries...you get the picture? These companies are preying on little old ladies simply to make a buck!
Buying Your UB12350 Battery from Impact...
Your buying experience with Impact Battery will be much different. Our stock is constantly rolling through and does not get old. We take the time to talk with customers and ensure the product being purchased is correct for the application. We are happy to go over the various options and assist with technical questions. Should a warranty be needed we will promptly work with you to get a new battery.
Obviously this does not only pertain to the UB12350 Battery, but for all sealed lead acid batteries. If you want friendly service and fresh product come visit us before you buy your next set of scooter batteries...or batteries for your motorcycle, ATV, computer backup, boat, etc.